Jerry O. Were

Nyungwe Forest Lodge

Jerry Were is a qualified hotel manager with over 15 years of experience managing hotels. He is currently the General Manager of the award winning, 5 star rated Nyungwe Forest Lodge, located in the Western Province of Rwanda, and the Hospitality Operations Manager of Dubai World-owned Hotels in Rwanda.

Jerry has previously worked with leading global and regional hospitality brands including The Renaissance Fort Lauderdale Hotel in Florida, USA, Breezes Beach Club & Spa in Zanzibar, Tanzania, Sarova Hotels in Kenya and Hilton in Edinburg, Scotland. A passionate hotelier, Jerry is a Certified Hospitality Trainer (CHT), a Certified Hospitality Administrator (CHA) and holds an MBA with a concentration in Service Excellence from Anglia Ruskin University in the UK. He is also an Associate of The Institute of Hospitality (AIH), the professional body in the UK for individual managers and aspiring managers working and studying in the hospitality, leisure and tourism (HLT) industry.

Mr. Were is also a contributing columnist for The Service Mag and The Eye Magazine two of Rwanda’s leading business magazines. Jerry wears many hats and is also a qualified Career & Executive Coach, a columnist, an author, a hospitality mentor and motivational speaker. A strong advocate of personal, career and service excellence, he uses these media and other forums and platforms like speaking engagements and hospitality mentorship programs to make a difference and share insights on the subject of excellence.

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